Privacy Policy

Data Controller Information

The data controller for your personal information is:

• Company: oraventrix.top B.V.
• Registration Number: KvK75982641
• VAT Number: NL758963124B01
• Address: Molenweg 298, 3012 VR Rotterdam, South Holland, Netherlands
• Email: [email protected]
• Phone: +31 103105242

Data We Collect

We collect various types of personal data to provide and improve our services. The data we collect includes:

Information You Provide Directly

When you interact with our website or services, we may collect the following personal data:

• Contact Information: Name, email address, phone number, and postal address
• Communication Data: Messages, enquiries, and correspondence you send to us
• Account Information: Username, password, and preferences if you create an account
• Payment Information: Billing details and transaction information (processed securely by third-party payment processors)
• Survey and Feedback Data: Responses to surveys, questionnaires, and feedback forms

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on our website, click-through rates, and navigation patterns
• Location Data: General geographic location based on IP address
• Referral Information: The website or source that referred you to our site

How We Use Your Information

We process your personal data for various legitimate business purposes. Here's how we use your information:

Service Provision

• To provide our marketing funnel guidance services and educational resources
• To respond to your enquiries and provide customer support
• To process transactions and deliver purchased products or services
• To communicate important updates about our services

Marketing and Communication

• To send you newsletters, promotional materials, and educational content (with your consent)
• To inform you about new services, features, or updates that may interest you
• To conduct market research and gather feedback to improve our services

Website Improvement and Analytics

• To analyse website usage and improve user experience
• To optimise our website performance and functionality
• To understand user preferences and customise content accordingly

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you have given explicit consent for specific processing activities
• Contract: To fulfil our contractual obligations when providing services to you
• Legitimate Interests: For our legitimate business interests, such as improving our services and marketing
• Legal Obligation: To comply with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

Service Providers

• Email marketing platforms for newsletter distribution
• Payment processors for transaction handling
• Analytics services (such as Google Analytics) for website performance monitoring
• Customer support platforms for enquiry management
• Cloud hosting services for data storage and website operation

Legal Requirements

• When required by law, regulation, or court order
• To protect our rights, property, or safety, or that of our users
• In connection with legal proceedings or investigations

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal requirements. Our data retention periods are as follows:

• Contact and enquiry data: 3 years from last contact
• Customer account data: Duration of relationship plus 7 years for legal compliance
• Marketing data: Until you withdraw consent or 2 years of inactivity
• Website analytics data: 26 months (Google Analytics default)
• Transaction records: 7 years for accounting and tax purposes

Your Rights

Under GDPR and other data protection laws, you have the following rights regarding your personal data:

Access and Portability

• Right of Access: Request a copy of the personal data we hold about you
• Right to Data Portability: Receive your data in a structured, machine-readable format

Correction and Deletion

• Right to Rectification: Correct any inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data under certain circumstances

Control and Restriction

• Right to Restrict Processing: Limit how we use your personal data
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing at any time

To exercise any of these rights, please contact us at [email protected] or +31 103105242. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection and security
• Secure hosting and backup procedures

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules
• Certification schemes approved by supervisory authorities

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Supervisory Authority

If you believe we have not handled your personal data in accordance with applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority. In the Netherlands, this is: